Concierge Best Night 2023

The regional association Les Clefs d’Or ALPA of Northen Italy awards the best hotel Concierge of 2023

The esclusive place for the Concierge Best Night 2023 took place last 25th May in one of the most exclusive Milan’s place “Horto Restaurant” located on the top of the historical building “The Medilan” which has been projected by Arch. Luigi Broggi in 1902.

The wiev from the terrace of Horto Milano Restaurant located in the heart of the city few steps far from Duomo Cathedral.
The wiev from the terrace of Horto Milano Restaurant located in the heart of the city few steps far from Duomo Cathedral.

Mr. Nicola Balitro, President of the regional section ALPA Les Clefs d’Or and 2nd Vice President UIPA Les Clefs d’Or as well as head Concierge of the luxory 5 star Hotel Park Hyatt Milan, opened the evening with Mr. Bernie Gallotta Past President and Vice President ALPA Les Clefs d’Or, responsable for training of UIPA Les Clefs d’Or and head Concierge of Grand Visconti Palace Milan, who entertained the public composed by many concierges whom like them have been wearing the pin of Les Clefs d’Or proudly making the luxory hospitality a real experience.

The speech of Simone Giorgi GM of Hotel Park Hyatt Milan was greately appreciated as he always takes care of small details which contribute in creating refined and luxorious atmosphere in his hotel.

Many partners, real diamonds of local luxury market and some delegates of Les Clefs d’Or Italy and Swiss attended the Concierge Best Night 2023 too. You can find the full list here.

Concierge of ALPA Les Clefs d’Or and the Public Institutes

Hotel’s Concierge whom can wear the pin of the prestigious international association Les Clefs d’Or cooperate to give real value to local tourism and due to this, Public Institutes are behind them. For ALPA Les Clefs d’Or are “Regione Lombardia” and the Council of Milan.

During the Concierge Best Night 2023 Ex-Councillar of “Regione Lombardia” Mr. Fabio Pizzul was awarded by ALPA Les Clefs d’Or as honorary member, while Dott.ssa Martina Riva councillar of Sport and Tourism of Milan’s Town Council, who could not attended the evening, forwarded her personal letter thanking the association for its commitment in serving local luxorious tourism with great dedication. Her personal letter was read by two concierges of Hotel Park Hyatt Milan: Mrs. Mara Locatelli and Mrs. Lacri Buleu.

Ex-Councillar  of "Regione Lombardia" Mr. Fabio Pizzul was awarded by ALPA Les Clefs d'Or as honorary member
From the left: Mr Bernie Gallotta, Mr. Nicola Balitro and Ex-Councillar of “Regione Lombardia” Mr. Fabio Pizzul

The awards of Concierge Best Night 2023

A briliant Bernie Gallotta presented the awards for each category of ALPA Les Clefs d’OR:

Award ALPA “ADERENTE” 2023, This award is given to an associated member who does not wear Les Clefs d’Or keys as he/she is not a concierge, but costantly supports the association. The prize went to Renato Sabella of Hotel Windsor Milan.

Award ALPA “The Lady Concierge” 2023 is given to a female concierge who proudly wears Les Clefs d’Or keys and is deeply committed in Les Clef’s d’Or mission. This year this award goes to Mrs. Carmen Stifano of the prestigious and exclusive Casa Cipriani Milano.

Award ALPA “The Lord Concierge” 2023 is given to a male concierge who proudly wears Les Clefs d’Or keys and is deeply committed in Les Clef’s d’Or mission. Takes the staget Mr. Walter Milia, Head Concierge of historic Hotel Et de Milan

Award ALPA “Concierge Out of Town” 2023 This award is given to an associated member who wears Les Clefs d’Or keys, costantly supports the association and the hotel where he/she works is out of Milan. The prize went to Ugo Rossi Head Concierge of Hotel Royal Victoria in Varenna (Como Lake).

Award ALPA “Concierge Emergent” 2023 This award is given to an associated member who wears Les Clefs d’Or keys and is at the beginning of his concierge’s Les Clefs d’Or career. Takes the stage Mr. Jack Walmsley of Hotel Park Hyatt Milano.

Award ALPA “Concierge Best Team 2023” The best concierge team of the year is the one of Hotel Park Hyatt Milan:

  • Mr. Nicola Balitro Head Concierge
  • Mr. Mirco Sangiorgio
  • Mr. Roberto Mellina
  • Mrs. Lacri Buleu
  • Mrs. Mara Locatelli
  • Mr. Ryoto Sasaki
  • Mr. Jack Davidson Walmsley
ALPA Les Clefs d'Or awards 2023 -Concierge Best Team and GM Simone Giorgi of Hotel Park Hyatt Milan
ALPA Les Clefs d’Or awards 2023 -Concierge Best Team of Hotel Park Hyatt Milan

For “Career” award ALPA 2023 takes the stage Mr. Roberto Pirelli of Hotel Villa Serbelloni.

Collaboration awards were given to:

  • Mrs. KAROLINA MOIOROVA – Hotel Galleria Vic Milano
  • Mrs. Silvia Sperandio: ex concierge responsable for the training ALPA Les Clefs d’Or and assistant of training to Mr. Bernie Gallotta
  • Mr. Gianluca Magagnino – concierge Hotel Hilton Milano
  • Mr. Daniele Antiga – Head Concierge – Hotel Me Milan Il Duca
  • Prof. Massimo Casati – hospitality professor at one of the best italian hotel schools: I.P.S.O.A.R. Carlo Porta di Milano was awarded by ALPA Les Clefs d’Or as honorary member.
ALPA Les Clefs d'Or team and Italian and Swiss delegates
From the Left: Concierge ALPA Les Clefs d’Or Italy: Bernie Gallotta, Angelo Cipollina, Nicola Balitro, Lacri Buleu, Mara Locatelli, Riccardo Arnaldi, Vittorio Talvacchia, Andrea Padoan, Michael Sorgato and Cornelius Haug of Les Clefs d’Or Swiss.

Delegates Les Clefs d’Or Italy and Swiss

  • Mr. Angelo Cipollina – 2nd Vice President ALPA Les Clefs d’Or – Concierge of Hotel Excelsior Palace Rapallo
  • Mr. Tommaso Mandrisi – UIPACADEMY Lombardia – Concierge of Hotel Gallia Palace Beach Golf Spa Resort 
  • Mr. Gianluca Magagnino – Assist. Secretary ALPA Les Clefs d’Or – Concierge of Hotel Hilton Milan
  • Mr. Daniele Antiga – Accountant ALPA Les Clefs d’Or – Head concierge of Hotel ME Milan “Il Duca”
  • Mrs. Lacri Buleu – National Delegate ALPA Les Clefs d’Or – concierge of Hotel Park Hyatt Milano
  • Mrs. Mara Locatelli – National Delegate ALPA Les Clefs d’Or – concierge of Hotel Park Hyatt Milano
  • Mr. Riccardo Arnaldi – Concillar ALPA Les Clefs d’Or – concierge of Hotel Westin Palace Milano
  • Mr. Vittorio Talvacchia – President UIPA Les Clefs d’Or Head Concierge of JW Marriott Venice Resort & SPA
  • Mr. Andrea Padoan – Past President Triveneta section and first vice president UIPA Les Clefs d’Or Hotel Londra Palace Venice
  • Mr. Michael Sorgato – President Triveneta section UIPA Les Clefs d’Or Hotel Cipriani a Belmond Hotel Venice
  • Mr. Cornelius Haug – Les Clefs d’Or Suisse Concierge Kulm Hotel St. Moritz
  • Aliservice Group
  • Beautik
  • BIANCHIENARDI 1946
  • Bric’s Milano
  • Collini Milano 1937
  • Gruppo Editoriale
  • Fidenza Village
  • FEDE GROUP company which manages Gran Baguttin Restaurant
  • Hard Rock Cafè
  • Isaia
  • Locauto rental car
  • Moretti
  • Moveloux
  • Rubeus Milano
  • Scalo Milano Outlet & More
  • Serravalle Designer Outlet
  • TaxiBlu 4040
  • Veneranda Fabbrica del Duomo
Silvia Sperandio
Silvia Sperandiohttp://www.enjoyitalygo.com
Professionista dell'Hospitality e Tourism Solution Developer, lavora nel turismo da sempre valorizzando il territorio locale. E' stata Food & Beverage Manager alla Hilton Garden Inn, Front Office Manager e Concierge Les Clefs d'Or . Formatore certificato Cepas/ Bureau Veritas al nr 289 del Registro dei Corsi Qualificati. Dal 2017 organizza corsi di formazione professionale per varie realtà fra le quali: A.L.P.A. e U.I.P.A. Les Clefs d'Or; Formazione continua; Formazione finanziata e aziende. EnjoyItalyGo è il suo progetto editoriale, di cui è fondatrice ed editore, attraverso il quale desidera far conoscere l’Italia nel mondo. E' innamorata dell’Italia e insieme ai talentuosi autori di EIG e ai molti professionisti con cui collabora, desidera portare la cultura del Bel Paese nel mondo.

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